Our members are expected to adhere to the highest ethical standards in all
aspects of their practice.
As Members of ACAP, it is our responsibility to...
- Represent our client's best interests and work solely on their behalf.
- Ensure our clients have the information they need to make informed
decisions.
- Protect our client's personal, medical and financial information.
- Provide client information to other agencies only as needed.
- Respect our client's medical and financial privacy, and not disclose it
without proper authorization.
- Report fraud, submission of false claims or other inappropriate activity
to the proper authorities.
- Conduct our businesses in an ethical manner and in accordance with
established industry standards, creating an environment of trust.