Claims Assistance Professionals (CAPs) have in-depth knowledge of the complexities of the American health care industry and act as advocates for their clients.  Just as accountants or attorneys assist with business or legal matters, CAPs assist with managing medical claims and dealing with the complications and problems that arise in today's complex environment.

CAPs act as liaisons between the patient, the insurance company and the provider, stepping in as needed to resolve problems and facilitate adjudication. They work to ensure clients receive all the health insurance benefits to which they are entitled. They provide education regarding benefits and options, make sense of the confusing paperwork, and translate all the jargon.

To learn more about the types of services CAPs provide, or to locate a CAP, please click on the appropriate tab.